WEBSITE TERMS OF USE AND PRIVACY POLICY
Your visit to this website and your use of the services provided through this site are subject to the terms and conditions stated in this “Privacy Policy” regarding how the information obtained about you and the services you request will be used and protected. By visiting this website and requesting to benefit from the services provided through this site, you accept the terms specified in this "Privacy Policy".
Use and Protection of Information
Other companies operating under Kahyam Turizm İşletmecilik ve Tic. Ltd. Şti. request certain personal information (such as name, surname, age, email, phone, etc.) from you to provide better service to their customers.
The statistical data obtained from this collected personal information (browser type, geographic location, age, gender, etc.) are used by the companies operating under Kahyam Turizm İşletmecilik ve Tic. Ltd. Şti. for purposes such as periodic campaign activities, e-newsletter work, designing special promotional activities for customer profiles, and customer “segmentation” efforts to avoid sending unsolicited emails. The companies do not share, use, or sell the collected information for commercial purposes outside of these activities without the knowledge or contrary instruction of the user.
In addition to the personal information requested in email addresses and membership forms, the companies analyze and interpret visitor movements and preferences tracked during website usage. This statistical data, which does not contain personal information, is used to provide guests with a more personalized and effective booking experience.
Customer information may be disclosed to official authorities only if it is duly requested by such authorities and if the applicable mandatory legal regulations require disclosure.
Only the customer can access and modify the information they have entered into the system. It is not possible for anyone else to access or change this information.
Credit card information requested on the payment page is obtained using the 3D Secure system to ensure the highest level of security for our customers shopping on the site. This ensures that all payment transactions occur directly between your bank and your computer through the interface of https://www.villasunflower.com/. However, we cannot guarantee absolute security despite this.
Due to the nature of the Internet, even with adequate security precautions, information may circulate on the Internet and be received and used by unauthorized persons. Any damages resulting from such use are not the responsibility of the companies operating under Kahyam Turizm İşletmecilik ve Tic. Ltd. Şti.
Collected information is stored in a secure environment that is not open to public use.
Links to Third-Party Sites
The companies operating under Kahyam Turizm İşletmecilik ve Tic. Ltd. Şti. do not guarantee the privacy policies of third-party websites that you may access via links on this site.
Therefore, before providing any personally identifiable information, we recommend that you evaluate the privacy practices of the websites you visit. Contact If you have any questions regarding this privacy agreement, you can contact us using the information below:
KADI PAŞA MH. CÜCELER SK. NO:6 ALANYA/ANTALYA +90 242 505 51 00
Security Statement and Policy Security Statement and Policy – Personal Data Protection and Privacy
Policy Your visit to this website and use of the services offered through this site are subject to the terms outlined in this Privacy Policy regarding how the information obtained about you and the services you request will be used and protected.
By visiting this site and requesting to use our services, you agree to the terms specified in this Privacy Policy.
I. Purpose of the Personal Data Protection and Processing Policy Villa Sun Flower Hotel has always kept the data received from customers and potential customers confidential and has never shared it with third parties. Personal data protection is our company’s fundamental policy. Even before any legal regulation, our company and affiliates prioritized data privacy as a working principle and instructed their employees accordingly. We, Villa Sun Flower Hotel, undertake to comply with all responsibilities introduced by the Personal Data Protection Law.
II. Scope and Modification of the Policy This Policy has been prepared by our company in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”). The law has come into full effect. The data collected, with your consent or other legal bases stated in the Law, will be used to enhance the quality of our services and improve our quality policy. Some of the data will be anonymized and used for statistical purposes, and will not be subject to the Law or this Policy. The Policy applies to data from customers, potential customers, employees, and third-party service providers. Our company reserves the right to update the Policy and its regulations in accordance with legal changes or for better data protection.
III. Fundamental Principles on Processing Personal Data
a) Lawfulness and Good Faith Villa Sun Flower Hotel questions the source of the data it collects and ensures it is obtained lawfully.
b) Accuracy and Up-to-Date We ensure that the data we hold is accurate and update it when notified of changes.
c) Purpose-Specific Processing We only process data for purposes clearly stated and approved by the data subject.
d) Minimization Principle We collect and process only the data necessary for the intended purpose.
e) Storage Limitation We retain data as long as necessary for legal obligations and service delivery. Once the purpose ends, we delete or anonymize the data.
Rights under Article 11 of KVKK include the right to access, correct, erase, or object to processing of personal data. Villa Sun Flower Hotel respects all these rights. Data Minimization Principle (Data Frugality) Only data required for the specific purpose is collected. Unnecessary data is either not stored or anonymized. Deletion of Personal Data When the legal retention period ends, or upon request, data is deleted, destroyed, or anonymized. Accuracy and Currency of Data Data is processed as provided by the individual and is assumed to be accurate unless otherwise proven. Data Privacy and Security Personal data is confidential. Only authorized personnel may access it. Necessary technical and administrative precautions are taken to ensure its security.
IV. Data Processing Purposes Villa Sun Flower Hotel processes personal data in line with the purposes stated in the relevant privacy notice, primarily to execute contracts and provide better services.
V. Data from Customers, Potential Customers, and Business Partners If a contract exists, personal data may be used without further consent for contract execution and service improvement. Potential customer data is only used to offer services, and deleted if a contract is not concluded. Data shared with business partners is limited, and security obligations are imposed on these third parties.
DATA CONTROLLER AND DATA PROCESSOR
The Data Controller is the Hotel (Kahyam Turizm İşletmecilik ve Tic. Ltd. Şti.) and the Data Processor is ETS Ersoy Turistik Servisleri A.Ş. More information: https://www.etstur.com/Gizlilik-Politikasi
The Hotel declares that it has obtained consent from data subjects in compliance with Law No. 6698 for the processing and transfer of personal data to ETSTUR.
During the services rendered, ETSTUR acts as a Data Processor and cannot be held responsible for any obligation of the Data Controller.
ETSTUR shall not be liable for any direct or indirect damages unless due to its own negligence in violating the law or disclosing data without consent.
ETSTUR is responsible for implementing all necessary technical and administrative measures to ensure data security.
The parties reserve the right to terminate the agreement upon official notification from authorities, with all indemnity rights reserved.
PURPOSES OF USE OF YOUR PERSONAL DATA
Personal data collected and processed under the service you purchased may be transferred with confidentiality agreements when necessary, for purposes such as:
Making hotel reservations,
Arranging transportation if applicable,
Preparing hotel check-in procedures,
Maintaining hotel service standards,
Providing corporate and administrative management,
Sharing with the Hotel’s affiliates, solution partners, or service providers when necessary.
